There are many different customer relationship management software options, but none as superior or affordable as Microsoft CRM and you can choose from a locally installed program or you can go online and have Microsoft do the hosting for you.
Microsoft CRM Connected gives you all the benefits of standalone software. Of course, each method has its pros and cons. The biggest problem with hosted software is an ongoing expense month after month that never goes away.
Local hosting has a higher cash outlay at first, but then runs out and has minimal costs associated with it. It really comes down to which method fits your budget best.
There’s no question that the hosted CRM Connection solution gets you up and running faster and easier, but you also don’t have control over your software or data that’s stored elsewhere. Connecting to the host can be a perfect solution for smaller businesses that don’t have an IT department but want the benefits of a sophisticated, reliable and flexible CRM package.
Every year more and more companies decide to turn to ASPs or Application Service Providers for their IT infrastructure and to host their applications and there has never been a better CRM choice than Microsoft Dynamics CRM. It’s great that Microsoft offers options to their customers based on their individual business needs. The new connected version changes the dynamic completely.
You can access Microsoft CRM Connected from any web connection and you can integrate your Microsoft Outlook on your local server with your Microsoft CRM Connected. It is easy to set up and you can customize it according to your personal needs. It is very flexible and you can also add Microsoft Business Solutions Financials to your integrated system. In fact, there are also some third-party apps that can be integrated. Add as many users as you like.
Whether your business runs 9-5 or is open 24/7, you have secure access to your Microsoft CRM online anytime, anywhere. And with your CRM software located on the web, you don’t have to worry about installing, managing, or updating software. On the other hand remember nothing free and if you are going to be paying for the hosting service. The simple pricing scheme may be easier on your pocket initially, but then you’ll pay forever.
Secure software is a big investment for any business, and packages as complex, comprehensive, and integrated as Microsoft CRM can be a bit hard on the budget – between hardware, software, and training, your budget can stretch to the limit. But, and this is a big BUT because it’s an investment you can pay off and there’s no ongoing monthly expense.
Choosing web based software can lower your costs and training is just an end user issue. Just open, sign in and get to work, no matter where you’re accessing it from. So whether you have a business location or locations around the world, you’ll stay connected. On the other hand, you won’t really understand your software or be in complete control of your software or data.
I know what you’re thinking: “If I outsource my stuff to Microsoft Dynamics CRM, I don’t have to worry about implementation.” Well sure, but then again, a good standalone system leaves you just as secure as a hosted site. Things can happen either on a hosted site or independently and the key is to have a good backup system.
So you can really see where each has its pros and cons. If you connect with Microsoft Dynamics CRM. Or should you go alone? It really depends on your business and your budget. What is certain is that when you invest in Microsoft Dynamics CRM you will never have to worry about your customer relationship software again.